AI-Powered Call Quality Assurance
Insights from every call, automatically
Less than 2% of customer calls are being reviewed in most businesses.
Voxjar evaluates every call for you - using your custom criteria - so you can coach intelligently, protect revenue, and scale QA without adding headcount.
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Trusted by 1,400+ small and midsize businesses worldwide
Join hundreds of businesses improving sales, customer experience, & compliance with Voxjar
Voxjar Makes an Impact
Don't just take our word for it
Calculate your potential ROI
No guessing. See exactly how much you can save by automating your call QA with Voxjar.
Voxjar Solves the QA Blindspot
98% of your calls are a black box
Manual QA can only review 2% of your calls. That leaves 98% of your revenue opportunities and compliance risks completely hidden. Voxjar illuminates every conversation.
Stop Leaking Revenue
Every missed upsell, mishandled objection, or forgotten value prop costs you money. Automatically surface coachable moments across every call to turn average reps into top performers.
Pinpoint Customer Friction
Stop guessing why customers are frustrated. Instantly identify the exact moments that cause friction - or create delight - across thousands of conversations.
Bulletproof Your Compliance
Random spot checks are a liability waiting to happen. Continuously monitor every disclosure and script requirement to neutralize legal risks before they escalate.
Deploy in Minutes, Not Months
How Voxjar Works
A Better Way To QA
Evolve beyond spreadsheets and manual QA
Voxjar is the agile team's choice for QA and Conversation Intelligence. Automate your call reviews, uncover hidden coaching moments, and build a data-driven culture across every call with just a few clicks.
Fully Automate QA
Deploy an AI evaluator in minutes to automate the most time-consuming step of your QA process. Use custom metrics, conditional logic, and weighted questions that perfectly match your business.
Conversation Intelligence
Automatically track agent strengths, weaknesses, and key topics. Get AI-generated summaries, detect crosstalk, and align insights directly with your priorities.
If-This-Then-That Actions
Trigger automated actions based on AI outcomes. Voxjar detects a churn risk then adds the customer to your retention campaign. An agent crushes their pitch, Voxjar sends kudos via Slack. And so much more.
Fair & Effective Coaching
Give your agents clear, contextual feedback exactly where they need it. Utilize time-stamped comments, send automated daily performance overviews, and engage them with dispute & review workflows.
Why Choose Voxjar?
Out with the old, in with the new
Other QA platforms require months long implementations, hide their pricing, and offer frankenstein solutions.
Voxjar is built different.
We give agile teams immediate access, publish our pricing, and have designed around AI from day one.
100% Call Coverage
Stop guessing with 2% random sampling. Voxjar evaluates every conversation so you never miss a compliance risk or coaching opportunity.
Price Transparency
Our competitors hide their pricing and nickel-and-dime you for every agent, user, and feature. Voxjar publishes our pricing and offers a flat rate for all features, unlimited users, and full AI functionality.
Live in Minutes
Skip the four month implementation, excessive onboarding fees, and unresponsive sales reps. Launch Voxjar now, for free, and deploy your first agentic scorecard this afternoon.
Build with AI
Leverage AI across the board. Whether you're setting up your account, creating scorecards, or exploring your QA results - we've got the tools you need.
Revenue Insights
Go beyond basic QA check boxes. Automatically surface competitor mentions, churn risks, and missed upsell opportunities at scale.
Agent Friendly
Empower every agent with direct access to their KPIs, coaching feedback, and AI insights.
Flexibility
Make Voxjar your own. Bring your own QA metrics, choose your favorite LLM, personalize your AI, and send your data wherever it's needed.
Automated Workflows
It's more than a score. Trigger powerful if-this-then-that actions based on the outcomes of your call evaluations. Send Slack messages, post CRM updates, or launch retention campaigns in real time.
Customer Testimonials
Loved by teams just like yours
"You guys provided me so much value and speed to market on this offering that if I would have done this internally, it would still be getting kicked around. It's the best product you can possibly get in the AI QA space with minimal engineering lift."
"Without Voxjar we’d be back to the grind of manual call evaluations, limited sample sizes, and delayed feedback - essentially flying blind compared to the comprehensive, real-time insights we have now."
"Voxjar was the only solution that did exactly what we needed. We now monitor 100% of our calls effortlessly with Voxjar's AI, and I can confidently guarantee quality to all of our clients."
"Voxjar matched exactly what we needed for white-label QA. Our first client cut their QA team from 6 to 2 while improving coverage, and the support has been incredible. The system just works."
"We reviewed and classified tens of thousands of our post call surveys with Voxjar's AI evaluator. When you've been around as long as I have you expect some smoke and mirrors, but these guys are all substance."
"With over 100 clients needing unique lead qualification, we couldn't scale our QA process. We're now processing 30% more leads daily while saving the cost of two QA positions. In a market full of AI promises, this actually works."
"I signed up for an account and started prepping AI questions. In a matter of minutes I was up and running. I knew exactly what the product was. Best onboarding experience I've ever had."
"The data doesn't lie. Now we can say, 'You're not closing because you're not asking for the sale.' It's transformed our coaching culture from subjective opinions to objective feedback."
"The ability to do more in the same amount of time. That is the biggest difference that I've found while using it."
"It's giving that control and visibility and near real-time reporting to see where your problems are so you can start being more proactive... it wouldn't be feasible without Voxjar."
"Other platforms had complicated setups or long sales cycles. Voxjar let me log in, upload a call, and test right away. No waiting, no hassle. If you’re serious about scaling quality assurance, this is the tool to have."
"You guys provided me so much value and speed to market on this offering that if I would have done this internally, it would still be getting kicked around. It's the best product you can possibly get in the AI QA space with minimal engineering lift."
"Without Voxjar we’d be back to the grind of manual call evaluations, limited sample sizes, and delayed feedback - essentially flying blind compared to the comprehensive, real-time insights we have now."
"Voxjar was the only solution that did exactly what we needed. We now monitor 100% of our calls effortlessly with Voxjar's AI, and I can confidently guarantee quality to all of our clients."
"Voxjar matched exactly what we needed for white-label QA. Our first client cut their QA team from 6 to 2 while improving coverage, and the support has been incredible. The system just works."
"We reviewed and classified tens of thousands of our post call surveys with Voxjar's AI evaluator. When you've been around as long as I have you expect some smoke and mirrors, but these guys are all substance."
"With over 100 clients needing unique lead qualification, we couldn't scale our QA process. We're now processing 30% more leads daily while saving the cost of two QA positions. In a market full of AI promises, this actually works."
"I signed up for an account and started prepping AI questions. In a matter of minutes I was up and running. I knew exactly what the product was. Best onboarding experience I've ever had."
"The data doesn't lie. Now we can say, 'You're not closing because you're not asking for the sale.' It's transformed our coaching culture from subjective opinions to objective feedback."
"The ability to do more in the same amount of time. That is the biggest difference that I've found while using it."
"It's giving that control and visibility and near real-time reporting to see where your problems are so you can start being more proactive... it wouldn't be feasible without Voxjar."
"Other platforms had complicated setups or long sales cycles. Voxjar let me log in, upload a call, and test right away. No waiting, no hassle. If you’re serious about scaling quality assurance, this is the tool to have."
Integrations
Voxjar works with your systems
Voxjar integrates with the phone systems, AI providers, cloud storage, & communication tools that you use. Don't see yours? Let us know and we'll build the connection.
Explore Voxjar's integration libraryGenerate an AI call evaluation, for free.
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